Refund policy

 

Hestinn Deep Sleep Pillow Return Policy

Your Sleep, Our Commitment

At Hestinn, we're dedicated to providing you with the most comfortable sleep experience possible. If for any reason you're not completely satisfied with your deep sleep pillow, we offer a hassle-free return policy to give you peace of mind.

Return Policy Details

  • 14-Day Money-Back Guarantee: You have 14 days from the date you received your order to return it for a full refund.
  • No Questions Asked: We want you to be completely satisfied with your purchase, so there's no need for an explanation when returning your item.
  • Return Conditions: The item must be returned in its original condition, unworn, unused, and with all tags attached. Please retain your original invoice or order number.
  • Return Process: To initiate a return, please contact our customer support team at [service@hestinn.com] with your order number and reason for return. We will provide you with a return shipping label and instructions
    • Refunds: Once we've received and inspected your returned item, we'll process your refund. The refund will be credited back to your original payment method.
    • Exceptions:
      • Custom Products: Due to the custom nature of these products, returns are generally not accepted.
      • Promotional Items: Promotional items may have specific return policies. Please refer to the terms and conditions of the promotion.

    Why Choose Hestinn?

    • Sleep Focus: We understand the importance of sleep and are committed to providing you with the most comfortable sleep solutions.
    • Personalized Comfort: Our deep sleep pillows are designed with advanced memory foam technology to provide personalized support for your unique body shape.
    • Hassle-Free Returns: Our return policy is designed to make your shopping experience as easy as possible.

    Tips for a Better Night's Sleep

    • Break-in Period: Allow 2-3 weeks for your memory foam pillow to adjust to your body shape.
    • Sleep Environment: Create a quiet, dark, and cool sleep environment to enhance your sleep quality.
    • Consult a Professional: If you have ongoing sleep issues, consult with a healthcare professional.

    Contact Us

    If you have any questions about our return policy, please don't hesitate to contact our customer support team:

    • Email: [service@hestinn.com]
    • Phone: [1 424-366-8207]

    Hestinn. Your Sleep Partner.