Product information

 

Hestinn Deep Sleep Pillow Return Policy

Your Sleep, Our Commitment

At Hestinn, we're dedicated to providing you with the most comfortable sleep experience possible. If for any reason you're not completely satisfied with your deep sleep pillow, we offer a hassle-free return policy to give you peace of mind.

Return Policy Details

  • 14-Day Money-Back Guarantee: You have 14 days from the date you received your order to return it for a full refund.
  • No Questions Asked: We want you to be completely satisfied with your purchase, so there's no need for an explanation when returning your item.
  • Return Conditions: The item must be returned in its original condition, unworn, unused, and with all tags attached. Please retain your original invoice or order number.
  • Return Process: To initiate a return, please contact our customer support team at [service@hestinn.com] with your order number and reason for return. We will provide you with a return shipping label and instructions
    • Refunds: Once we've received and inspected your returned item, we'll process your refund. The refund will be credited back to your original payment method.
    • Exceptions:
      • Custom Products: Due to the custom nature of these products, returns are generally not accepted.
      • Promotional Items: Promotional items may have specific return policies. Please refer to the terms and conditions of the promotion.

    Why Choose Hestinn?

    • Sleep Focus: We understand the importance of sleep and are committed to providing you with the most comfortable sleep solutions.
    • Personalized Comfort: Our deep sleep pillows are designed with advanced memory foam technology to provide personalized support for your unique body shape.
    • Hassle-Free Returns: Our return policy is designed to make your shopping experience as easy as possible.

    Tips for a Better Night's Sleep

    • Break-in Period: Allow 2-3 weeks for your memory foam pillow to adjust to your body shape.
    • Sleep Environment: Create a quiet, dark, and cool sleep environment to enhance your sleep quality.
    • Consult a Professional: If you have ongoing sleep issues, consult with a healthcare professional.

    Contact Us

    If you have any questions about our return policy, please don't hesitate to contact our customer support team:

    • Email: [service@hestinn.com]
    • Phone: [1 424-366-8207]

    Hestinn. Your Sleep Partner.

Shipping Zone Service Timeframe Price

USA, Germany,Australia

Standard 7-10 business days $9 orders under $79
Free orders over $79
USA ,Germany ,Australia Expedited* 5-7 business days $14
Hawaii, Alaska Standard** 7-10 business days $15 orders under $79
Free orders over $79

 

Expedited shipping is subject to availability. Some items may not be eligible for Expedited service.
** Some items may not be eligible for shipping to Hawaii and Alaska.

Shipping Timeframe 

Please keep in mind shipping delays are sometimes unavoidable. Delivery during/after holidays or to areas experiencing severe weather conditions may require additional time.

Track Your Order

We recommend monitoring your shipping updates. For orders within the United States, we ship out orders from various local warehouses across the US. 

Didn’t receive your tracking information and already checked your spam/junk folder? Reach out to our Customer Experience Team at  service@hestinn.com or call our Rest Line 1-213 313-4268 (toll-free) during our operating phone support hours 

The Safest Pillow Yet
Soft & Supportive for Growing Kids
Sized for Little Heads & Necks
Machine Washable
Certified by OEKO-TEX & FDA

Frequently Asked Questions

What are the key features of the classic Hestinn slow-rebound memory foam pillow?

The classic Hestinn slow-rebound memory foam pillow is crafted with premium memory foam to deliver exceptional sleep comfort. It strikes the perfect balance between softness and support, providing full head and neck contouring for both back and side sleepers.

What makes the fabric of this memory foam pillow special?

The Hestinn memory foam pillow features a brand-new cloud-like fabric that feels incredibly soft against your skin, offering an extra layer of comfort.

How does this pillow cater to the needs of different sleepers?

The Hestinn memory foam pillow is available in four different heights to accommodate various sleep positions and body types, ensuring that every sleeper finds their perfect fit.

Why choose a Hestinn memory foam pillow?

By choosing a Hestinn memory foam pillow, you'll enjoy the same restful sleep experienced by millions of hotel guests. Our pillows have been continuously refined to deliver the ultimate in sleep quality.

: Why choose a Hestinn memory foam pillow?

By choosing a Hestinn memory foam pillow, you'll enjoy the same restful sleep experienced by millions of hotel guests. Our pillows have been continuously refined to deliver the ultimate in sleep quality.

How does the slow-rebound feature of this pillow enhance sleep?

The slow-rebound memory foam gradually molds to the shape of your head and neck based on your body temperature and weight, providing personalized support and reducing pressure points for improved sleep

Obtain Certification

Crafted from the finest bamboo fibers, our bedding offers a truly sustainable and luxurious sleep experience. Grown without the need for pesticides or fertilizers, bamboo is one of the most eco-friendly plants on Earth. Our SuperBamboo™ fabric is exceptionally soft and breathable, providing a cool and comfortable sleep environment.

Silk, a natural protein fiber, has been prized as a textile material since ancient times. It is primarily derived from the silkworm, a moth that feeds exclusively on mulberry leaves. After completing its development, the silkworm spins a continuous thread of silk to encase itself in a cocoon

Egyptian Cotton: The Ultimate Choice for Luxurious Sleep

Have you ever yearned for a bedding that is so soft, so comfortable, and so luxurious that it transports you to a realm of ultimate sleep? Egyptian cotton might just be the answer to your dreams.

Tencel, also known as Lyocell, is an innovative cellulose fiber made from sustainably sourced wood pulp. It offers unmatched comfort, combining the softness of cotton, the strength of polyester, the luxury of wool, and the silky feel of silk. Recognized as a 21st-century green fiber, Tencel is produced through a closed-loop process that minimizes environmental impact.

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